Are you a Super-star, Superhero, or general Super-fan! Would you like to spend your days on the red carpet with Chris Hemsworth, or getting a party started at Sydney Live? Perhaps go to work and see our fluffy Koalas and unique Australian WILDLIFE? If you like the sound of this then we have a great opportunity to join our team as a Part-Time, Flexi Guest Experience Supervisor at Madame Tussauds Sydney and WILDLIFE Sydney!
About the Role
Our Guest Experience Supervisors are the driving force behind our amazing team of Guest Experience Hosts at Madame Tussauds Sydney. It’s their job to make sure that all of our staff and guest needs are met and that everyone has an absolutely incredible experience in our attraction, whilst simultaneously tending to business needs as the Duty Supervisor during the day.
You may be asked to operate a ride that involves standing and focus for extended periods of time.
About You
The ideal candidate for this role will have a passion for driving outstanding guest experience and a proven track record for providing excellent customer service. Experience in fast-paced attractions is desirable but not essential and you will need to be ready to get stuck in and be hands on with the day to day running of the attraction as well as take on administrative tasks such as rostering and payroll. Successful candidates will be required to provide a valid NSW Working with Children Check.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.
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