Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? Would you like to work for one of the leading global companies in visitor entertainment?  

We currently have a fantastic opportunity to join our team as a Casual Ride & Experience Host for SEA LIFE Sydney Aquarium.  


About the Role  

Reporting to the Guest Experience Leadership team, you will be responsible for delivering incredible guest experience, quality service with guest satisfaction with a focus on fun!  

Our Ride & Experience Hosts are responsible for overseeing the functioning of all SEA LIFE zones including the Penguin Expedition ride / Glass Bottom Boat ride, Interactive Presentations, and Activities to maintain KPI and Mystery visits with a score of 90%+ with a strong focus on Health and Safety Standards practices. This role will not only see you acting as an ambassador for SEA LIE Sydney, but also ensure that our guest satisfaction and site standards are maintained delivering a great product in a fast-paced environment. 

About You 

The ideal candidate will have a passion for guest experience with a focus on keeping it fun! Ideally you will have a high attention to detail and be driven by delivering the best product to our guest, whilst in a fast-paced environment. 

Do you have effective communication skills and understanding the importance of strict Health and Safety guidelines? If you are a team player and love what you do, we want you! 

These roles are an excellent entry into the tourism industry within a company that values growth and development. 

Successful candidates may be required to provide a valid Working with Children Check. 

Benefits

• Corporate benefits including free access to all our attractions worldwide
• Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
• Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
• Being part of a business built on fun

About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 2 charities: Merlins Magic Wand and the SEA LIFE Trust.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you! 

Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.

Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.