Are you passionate, highly motivated and love working in a dynamic environment within a team? We have an exciting opportunity for you to join us at SEA LIFE Sunshine Coast! 

We are seeking multiple casual Commercial Hosts to join our team at SEA LIFE Sunshine Coast.

About the Role

As a Commercial Host at SEA LIFE Sunshine Coast, your primary responsibility is to deliver high quality customer service whilst working in our Café, Kiosk, and Retail Shop with guest satisfaction as the main order of business.

Further responsibilities include: 

• Provide exceptional customer service.
• Work in our café and kiosk (barista duties, till transactions, stocking, presentation, food handling, cleaning, cooking, and serving hot food).
• Work in the retail area (till transactions, stocking, presentation, cleaning, pricing).
• Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required.
• Ensure our commercial spaces are operational and that we deliver what we promise in these outlets.
• Food preparation and service within our Café and Kiosk whilst maintaining stock and display
• Barista Duties
• Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required
• Ensure our commercial spaces are operational and deliver what we promise in these outlets
• Deliver consistently high guest service to support an increase in customer satisfaction focused KPI results

Please note that this role requires weekend and school holiday availability.

About You

To shine in this role, you will have a passion for customer service with a focus on fun and positive attitude towards interaction with our guests and upselling techniques. Most importantly you will have a real desire to learn and develop your career with a drive to streamline process and always look for improvements.

Prior experience in a similar position is preferable, and the desire and drive to work in the arts, entertainment and tourism industry is essential. Your ability to have a flexible and adaptable approach along with demonstrated planning, organisational and time management skills are also desired.

About the Benefits

The salary is competitive and other perks include:

• Corporate benefits including free access to all our attractions worldwide
• Autonomy to introduce disruptive thinking in your profession
• Global opportunities to develop and progress your skills and career
• Being part of a business built on fun

About Us

Merlin Entertainments is a global leader in location-based, family entertainment and is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million + visitors a year. This is a great opportunity to take your career to a new level and work for one of the world’s best known attraction brands. So, if you are a team player who is vibrant and passionate about delivering exceptional experiences in a great company and a team who love what we do, we want to hear from you!