Merlin Entertainments

Guest Experience Host

Location Name Sydney Tower Eye
Job Locations AU-Sydney
Job ID
2026-14361
Employment Type
Fixed Term/Seasonal
Offer/Contract Type
Fixed End Date/Seasonal
Location (Country-State-City)
AU-Sydney

What you'll bring to the team

 

Ready to create unforgettable experiences at Sydney’s most iconic attraction?

 

We're looking for enthusiastic and guest-focused Seasonal Part-Time Guest Experience Hosts to join the team at Sydney Tower Eye through to March 2027. In this varied frontline role, you'll help deliver exceptional experiences across admissions, the Observation Deck, SKYWALK, retail, food & beverage and guest engagement areas.

 

About the Role:

 

As a Guest Experience Host, no two days are the same. You'll welcome guests, support attraction operations, manage queues, assist with ticket scanning, retail and food service, and help create memorable moments for thousands of visitors each day.

 

About You:

 

We're looking for someone who:

  • Loves providing outstanding customer service
  • Thrives in a fast-paced environment
  • Is energetic, reliable and flexible
  • Has strong communication skills
  • Enjoys working as part of a team
  • Is available to work weekends, evenings and public holidays

What We Offer:

  • Part-time contract with guaranteed hours
  • Free entry to Merlin attractions worldwide
  • Career development opportunities
  • A fun, supportive and inclusive team environment
  • The opportunity to work at one of Sydney's most recognised attractions

About Us: 
 
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.  

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, amongst others.  

 

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. 
 
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!  

 

Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.  

Pay Range

Competitive

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.